Options for Reporting Common Complaints

 Department of Environmental Protection

Dog Noise
AGENCY Department of Environmental Protection
WEB SITE REPORTING http://www.nyc.gov/html/mail/html/maildep.html
TELEPHONE REPORTING 311
NOTES  
 
Drinking Water Complaint
AGENCY

Department of Environmental Protection
WEB SITE REPORTING http://www.nyc.gov/html/mail/html/maildep.html
TELEPHONE REPORTING 311
NOTES  
 
Fire hydrant open or leaking
AGENCY

Department of Environmental Protection
WEB SITE REPORTING http://www.nyc.gov/html/mail/html/maildep.html
TELEPHONE REPORTING 311
NOTES  
 
Frozen pipes
AGENCY Department of Environmental Protection
WEB SITE REPORTING

http://www.nyc.gov/html/dep/html/coldnite.html
TELEPHONE REPORTING 311
NOTES  
 
Machine or Ventilation Shaft Noise
AGENCY Department of Environmental Protection
WEB SITE REPORTING

http:///www.nyc.gov/html/mail/html/maildep/html

TELEPHONE REPORTING 311
NOTES  
 
Sewer, water, air, asbestos
AGENCY Department of Environmental Protection
WEB SITE REPORTING   http://www.nyc.gov/html/mail/html/maildep.html
TELEPHONE REPORTING 311
NOTES  
 
Water Leak—Public Area
AGENCY Department of Environmental Protection
WEB SITE REPORTING   http://www.nyc.gov/html/mail/html/maildep.html
TELEPHONE REPORTING 311
NOTES  

Department of Health and Mental Hygiene

Rodents
AGENCY Department of Health and Mental Hygiene
WEB SITE REPORTING

http://www.nyc.gov/html/doh/html/pest/pestrat.html

TELEPHONE REPORTING 311
NOTES  
 Department of Parks and Recreation
Dead Trees
AGENCY Department of Parks and Recreation
WEB SITE REPORTING

http://www.nycgovparks.org/sub_your_park
/trees_greenstreets/dead_tree_info.html

TELEPHONE REPORTING  311
NOTES  
 
Parks, health and safety issues
AGENCY Department of Parks and Recreation
WEB SITE REPORTING

http://www.nycgovparks.org/contact_us/html/contact.html

TELEPHONE REPORTING 311
NOTES  
 
Parks incident/maintenance request
AGENCY Department of Parks and Recreation
WEB SITE REPORTING

http://www.nyc.gov/html/mail/html/maildpr.html

TELEPHONE REPORTING 311
NOTES  
 
Parks, special event permit
AGENCY Department of Parks and Recreation
WEB SITE REPORTING   http://www.nycgovparks.org/sub_permits
_and_applications/planning_an_event.html
TELEPHONE REPORTING 311
NOTES  
 
Trees wanted
AGENCY Department of Parks and Recreation
WEB SITE REPORTING http://www.nycgovparks.org/sub_permits_and_
applications/images_and_pdfs/request_a_street_tree.pdf
TELEPHONE REPORTING 311
NOTES  
  Department of Sanitation
Abandoned/derelict vehicles, without license plates
AGENCY Department of Sanitation
WEB SITE REPORTING http://www.nyc.gov/html/dos/html/oforms/
derelictvehicle.html
TELEPHONE REPORTING (311
NOTES  
 
CFC and Freon Removal
AGENCY Department of Sanitation
WEB SITE REPORTING

ttp://www.nyc.gov/html/dos/html/oforms/cfcappt.html

TELEPHONE REPORTING 311
NOTES  
 
Dead animal on street or sidewalk
AGENCY Department of Sanitation
WEB SITE REPORTING

ttp://www.nyc.gov/html/dos/html/oforms/mranimal.html

TELEPHONE REPORTING 311
NOTES  
 
Improper trash removal
AGENCY Department of Sanitation
WEB SITE REPORTING

http://www.nyc.gov/html/dos/html/oforms/mrimpropdisp.html

TELEPHONE REPORTING  311
NOTES  
 
Lot cleaning
AGENCY Department of Sanitation
WEB SITE REPORTING

http://www.nyc.gov/html/dos/html/oforms/lotcleaning.html

TELEPHONE REPORTING 311
NOTES  
 
Missed garbage collection
AGENCY Department of Sanitation
WEB SITE REPORTING

http://www.nyc.gov/html/dos/html/mcform.html

TELEPHONE REPORTING 311
NOTES  
 
Missed recycling collection
AGENCY Department of Sanitation
WEB SITE REPORTING   http://www.nyc.gov/html/dos/html/mcform.html
TELEPHONE REPORTING 311
NOTES  
 
Miscellaneous reporting
AGENCY Department of Sanitation
WEB SITE REPORTING http://www.nyc.gov/html/dos/html/mrform.html
TELEPHONE REPORTING 311
NOTES  
Department of Transportation
Ferry Complaint
AGENCY Department of Transportation
WEB SITE REPORTING http://www.nyc.gov/html/mail/html/maildot.html
TELEPHONE REPORTING 311
NOTES .
Potholes
AGENCY Department of Transportation
WEB SITE REPORTING www.nyc.gov/html/dot/html/motorist/potholeform.html
TELEPHONE REPORTING 311
NOTES  
   
Street lights, malfunctioning
AGENCY Department of Transportation
WEB SITE REPORTING http://www.nyc.gov/html/dot/html/signals/strlite.html
TELEPHONE REPORTING 311
NOTES  
 
Street and sidewalk construction
AGENCY Department of Transportation
WEB SITE REPORTING http://www.nyc.gov/html/dot/html/permits/hiqasurvey.html
TELEPHONE REPORTING 311
NOTES Monitors active construction sites for safe, smooth flow of pedestrian and vehicular traffic, compliance with permits and other rules, and proper restoration of roadways and street hardware.
 
Traffic lights, malfunctioning
AGENCY Department of Transportation
WEB SITE REPORTING  
TELEPHONE REPORTING 311
NOTES Call immediately.
 
Traffic signs and parking regulation signs
AGENCY Department of Transportation
WEB SITE REPORTING http://www.nyc.gov/html/dot/html/signs/signrepr.html
TELEPHONE REPORTING 311
NOTES Missing, illegible, or vandalized signs. Repairs are prioritized to those signs impacting safety.
New York State Liquor Authority
Liquor license queries
AGENCY New York State Liquor Authority
WEB SITE REPORTING http://abc.state.ny.us/JSP/query/PublicQueryInstructPage.jsp
TELEPHONE REPORTING 311
NOTES  
 
 
 
 

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